/refund — Refund Policy
REFUND POLICY
REFUND POLICY
Effective date: April 2026
NOT NPC · World Society of Real Players · notnpc.com
SUBSCRIPTION REFUNDS
First-time subscribers may request a full refund within 7 days of their initial payment by contacting hello@notnpc.com. After 7 days, subscription payments are non-refundable.
Subsequent renewal charges are non-refundable. In exceptional circumstances — such as duplicate charges or technical errors — refund requests may be reviewed on a case-by-case basis at our sole discretion.
CANCELLATION POLICY
You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period — you will retain access to your membership benefits until that date. No further charges will be made after cancellation is confirmed.
To cancel your subscription, manage your billing settings through the payment portal or contact us at hello@notnpc.com.
EXCEPTIONS
In exceptional circumstances — such as duplicate charges or technical errors on our part — we will review refund requests on a case-by-case basis. To request a review, contact hello@notnpc.com within 7 days of the charge with your order details.
We reserve the right to approve or deny refund requests at our sole discretion.
CHARGEBACKS
Initiating a chargeback without first contacting us may result in immediate suspension of your membership. We encourage you to reach out to us directly — most issues can be resolved quickly.
CONTACT
For any questions about this Refund Policy:
By email: hello@notnpc.com
© 2026 NOT NPC · World Society of Real Players
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